Why Businesses Should Invest In Soft Skills Training
Historically, many businesses have been focused on hard skills and technical expertise.
Although these are certainly necessary, having an excessive focus on hard skills (like coding, engineering, or persuasive writing, for example) while undervaluing soft skills, can lead to competitiveness and friction in the workplace, and may cause difficulties with defusing conflicts between staff and customers.
Focusing solely on hard skills can also fail to acknowledge the strengths of certain members of staff. For example, women have traditionally been under-recognised in sectors that prize hard skills above all else, but are typically more advanced in their use of soft skills, thereby making them an invaluable asset to teams working in public-facing areas such as customer service or social care.
Training your staff in soft skills has a wide range of advantages for businesses and can help to ensure more productive conversations around customer service and quality controls, as well as build healthier, more co-operative teams that can solve problems quicker and more efficiently.
What Are Soft Skills?
Soft skills are non-technical skills that enable your employees to communicate, problem-solve, and self-manage effectively.
This includes interpersonal, communication, listening, time-management, and empathy skills, among others. These abilities allow your employees to navigate the intricacies of customer relations and team dynamics, all the while managing their own work and emotions.
Soft skills are of particular importance in customer-facing roles, particularly when acting in a service capacity, but are also beneficial to team dynamics in business-facing environments – such as by helping to prevent and manage conflict and find resolutions successfully.
Soft skills are a valuable and transferrable quality that are valuable in a range of roles and responsibilities. As such, they can still be used if your employee applies for another position within your organisation, or receives a promotion.
They also lay the groundwork for building essential management skills and leadership abilities.
Types Of Soft Skills
The term ‘Soft Skills’ covers a wide range of interpersonal and communication skills that are essential for successful interactions with customers and other members of staff.
Some members of staff will naturally be more skilled than others in these areas, while others may require support to build these qualities.
Some of the soft skills used in business settings may include:
• Communication
• Adaptability
• Creativity
• Problem-solving
• Teamwork
• Time-management
• Critical thinking
Learning these skills encourages your employees to work together and effectively collaborate with customers, thereby building a healthy work environment and fostering an atmosphere that is receptive to growth and customer feedback.
The Benefits Of Soft Skills Training
While ‘hard skills’ have been traditionally valued in the workplace, according to statistics released by Harvard University and the Carnegie Foundation, as much as 85% of job success comes from using soft skills effectively.
Furthermore, in the long run, soft skills are essential for job security, with Microsoft finding that 30-40% of future jobs will depend on the use of social and emotional skills.
In addition, including soft skills training in your routine training programme could have a wide variety of benefits for your business including:
• Effective Communication – Effective communication is essential for many, if not most, business activities.
On a practical level, effective communication can help to reduce the number of mistakes made in the workplace, thereby preventing wasting time and resources, and helping to keep down stress levels within the team.
Effective communication also reduces the likelihood of friction between staff members and customers, maintaining a healthy environment with established professional boundaries and preventing harassment or abuse.
This skill is particularly important for employees in customer service or high-stress roles.
• Problem-Solving Skills – Soft skills training allows your employees to develop their problem-solving skills, both through the training programme itself, and by learning to communicate and negotiate more effectively with other team members.
Your team will learn how to anticipate potential problems with new business operations and find solutions proactively.
• Leadership Skills – Learning leadership skills and ways to work co-operatively under assigned managers enables your team to delegate responsibilities and give and receive feedback more effectively.
This promotes a sense of personal responsibility, which drives employees to be more motivated to get better results from their work and their colleagues.
• Creativity – Soft skills training helps your employees to think more creatively, allowing them to problem-solve more effectively and come up with new and original ideas. This is especially useful in a marketing capacity, where promotional materials need to be memorable and inspiring.
• Teamwork And Efficiency – Soft skills enable your team to brainstorm more collaboratively, thereby allowing them to bounce ideas off each other and draw on one another’s experience and training.
5 Empowering Tracks From Female Icons To Make You Feel Inspired
Sometimes we all need a little lift. Whether you’ve had a recent knock to your confidence, have been going through stress in your personal or professional life, or have always struggled with your self-esteem, music is an essential tool for lifting your spirits and making you feel better about yourself.
According to a study by Heriot-Watt University, the type of music you listen to not only influences your mood, but also your personality, with indie and rock/heavy metal fans reporting the lowest levels of self-esteem, while fans of jazz, blues, opera, classical, pop, rap and soul all reported high levels of self-confidence.
So if you’re having a ‘down day’, why not boost your spirits by listening to some powerful, uplifting tracks? Here are five perfect confidence boosters.
Britney Spears – Toxic
Britney’s own struggles with her mental health and conservatorship have made her an inspiration for many people across the world.
This classic song is timelessly sensual, and the heavy beats throughout make it impossible not to dance to. A welcome blast of nostalgia, this tune has filled dance floors across the globe with fans old and new.
The video features Britney as a female spy playing the sexy flight attendant, seducing her passenger before she makes her escape on a motorbike and breaks into a high-security facility guarded by a laser security system.
This track and video is a guaranteed way to feel invincible, and deserves a place on your playlist no matter your mood.
Kelis – Milkshake
A cheesy classic that is guaranteed to make you feel all warm and gooey inside, Kelis pumps up the heat in this 00’s RnB track. Underpinned by intricate drum beats and electric elements, Kelis’ self-confidence is infectious, and it’s hard not to find yourself smiling at the lyrics.
This track is a great way to get into a flirtatious mindset, making it a great choice before going on a date or heading out for the evening.
And if you’re staying in? It’s a great mood lift. But beware! You may find yourself craving a sweet treat.
Eve (ft. Gwen Stefani) – Let Me Blow Your Mind
This RnB classic will capture your attention with its assertive rhythm and powerful vocals from 00’s icons Eve and Gwen Stefani. Featuring a laid-back – yet self-assured – beat, and catchy guitar riff, this is a great track for driving, and its empowering feel is sure to help you feel motivated.
Got a job interview lined up, or thinking of asking for a raise? This anthemic number is a quick way to feel positive and more assertive.
The video features Eve and Gwen Stefani crashing an exclusive event on quad bikes, causing a stir among the privileged attendants, and shoving the performer off stage to perform their own music, before finally being arrested and taken to the station in a police van.
This ‘baddie’ track helps you to tap into the hidden ‘bold’ side of your personality, and lifts your mood while keeping you feeling calm and cool.
Fergie – MILF$
If you have kids, it can be difficult to feel sexy. When you’re running around cleaning the house, changing nappies, or up to your elbows in dishwater, you can easily forget your sensual side – leaving you feeling frumpy and lacking in confidence and motivation.
Thankfully, Fergie’s comeback track is a quick remedy to your low mood and lethargy.
Featuring attractive mothers dressed in curve-hugging latex and silky lingerie going about their daily life in a dreamy, colourful suburbia, this track is a quick way to transform your self-esteem and transport you to a world where you are not just a mother, but a goddess too.
Why not shake off the day and tap into your feminine energy with Fergie, your sexiest PJs, and a bottle of your favourite wine?
Marina And The Diamonds – How To Be A Heartbreaker
Low confidence after a breakup? You’re not alone. Having your heart broken can leave you feeling depressed, undesirable, and unmotivated. So flip the tables on your ex and become a heartbreaker with Marina’s catchy club classic.
This empowering dance track will make you want to move your body and get in touch with your bad girl side, with its heavy beat and pounding rhythms.
Plus, if your libido has suffered as a result of your low mood, take a sneaky peek at the video – it will get your blood pumping with its steamy shower shots and smoking hot male models.
The Pandemic Effects on Hospitality Industries and How They Overcome It
The COVID-19 pandemic affects many aspects and many sectors of life. As a result, economic sectors are fully affected, and the hospitality industry is no exception. The hospitality industry is known to be the source of job opportunities and supports many livelihoods of millions of workers and their families. Because Indonesia is primarily reliant on the service sector, the tourist industry plays an important part in the country’s growth. The increase of the COVID-19 cases has brought about a huge increase in the number of workers getting expelled or having their work ended. How did the hospitality industry survive in this era? The pandemic has provided several opportunities for numerous hospitality industries to use specific mechanisms in order to overcome pandemic difficulties.
Tourism and hospitality industries affected by the COVID-19 pandemic, including hotels, restaurants, resorts, travel agencies, travel and transportation, and real estate, show a significant losing number of tourists. According to the president of the Indonesia Tour Guide Association (HPI, 2020), 45,000 visitors have cancelled their plans to visit main tourist spots in the country between January and May. Furthermore, According to UNWTO (2020), 100-120 million direct and indirect activities were in jeopardy, and foreign tourist numbers decreased 56% year on year from January–May 2020. These noteworthy diminishing numbers primarily influenced the Indonesian financial state. For example, hotel profits have dropped by up to 40%, having an effect on hotel operations and risking business continuity. The drop in international visitors has an effect on the salary of restaurants whose clients are more prevailing than foreign visitors (Block, 2017). Following the dropping, many hospitality industries are taking awareness of tourists’ health risks and protocols taking an advance.
The recovery of hospitality industries is indistinguishable from the progressively sophisticated information innovation utilized to pull in potential visitors to choose to travel. The regaining of tourist attractions after a pandemic is required to utilize other promoting techniques to advertise their items inventively. First, social media marketing reaches many internet users who are looking for tourist information hospitality industry. This strategy is helpful in advertising and attracts many tourists to find more information related to a tourist attraction in the designated region. Second, Tourism industry players and visitors, as well as government action, are required to arbitrate between the two groups. Government policies must be in the form of the finest judgments to characterize the middle ground between commercial actors and visitors (Anggarini, 2021). This means that provided policy in the hospitality sector during-post pandemics maintains the best solution for both tourists and hospitality owners. Last, all tourism-related activities must adapt to current conditions, in which humans must live alongside Covid-19 (Anggarini, 2021). By all means, many factors, including health issues, hygiene, and safety for tourists, are priorities.
In conclusion, even though the pandemic is really affecting the hospitality industry as a whole, it gives many advancements of movement done by the hospitality industry to survive. Many resources are being used as the development of technology to provide data destinations insight. In addition, the sophistication of information technology can also facilitate the government in supervising the implementation of safe travel in accordance with government recommendations. All these initiations are good examples of overcoming pandemic situations while running hospitality industries.
Expert Advice For Tree Service
If you’re a resident of Clearwater, Florida and you need tree service, you’ve come to the right place. In this post, we’ll provide valueable advice on what to look for when hiring a tree service company in Clearwater and some tips on how to care for your trees throughout the year. Let’s get started!
What to look for when hiring a tree service in Clearwater, Florida?
When hiring a tree service in Clearwater, Florida, you should keep a few things in mind. The first is to make sure that the tree service company is licensed and insured. This will protect you in case something goes south during the job. Another thing to look at is whether or not the company has experience in the type of tree work you need done. Finally, be sure to get a written estimate from the company before hiring them.
The benefits of professional tree care in Clearwater, Florida
When you have trees on your property, it’s important to take care of them to stay healthy and look their best. That’s where professional tree care services come in. Tree care experts have the knowledge and experience needed to maintain your trees properly. There are many benefits to using a professional tree service in Clearwater, Florida. One advantage is that they can help you keep your trees healthy. They can also help you avoid problems such as insect infestations and diseases. Another benefit is that they can improve the appearance of your property by trimming and pruning your trees. This can add value to your home or business if you ever decide to sell.
How to prepare your property for tree service in Orlando, Florida?
When you hire a tree service company in Clearwater, Florida, there are certain things you need to do to prepare your property for the work that will be done. The first thing is to make sure all vehicles and other valuables are moved out of the way of the work area. This includes any lawn furniture or toys that might be in the way. Another important thing to do is make sure there is a clear path for the tree service company to access your property.
What to expect from the team of arborists at your home in Clearwater, Florida?
The team of arborists we send to your home in Clearwater, Florida, will be equipped with the proper tools and knowledge to take on any Tree Service Clearwater task you may need. They will work quickly and efficiently to get the job done right the first time. We guarantee that you will be satisfied with our work!